working with others

Self-awareness

The first step in working well with others is to know yourself.

Know yourself well enough that your reactions to others and to situations can be used to your advantage.

• Rate your level of respect for people
• Rate your negotiation skills
• Rate your communication skills
• So what are your biases?

Inter-personal skills

Communicate well:

• Listen actively
• Be clear and concise
• Seek to avoid confusion
• Notice how others are reacting
• Give feedback
• Choose to respond not react – try the STAR technique

Understand teams:

• What is a team?
• Work in a team
• Work as a team

Management skills

• Be the right leader or team member for the situation
• Plan clearly and inclusively